Guidelines for Leaving a Review on The Wedding Whitelist (TWW)
When can you write a review for TWW?
You may only write about your own personal experience using a company if you have had a buying or service experience with that company, which means that you have purchased a service or product from the company or organisation.
You may not write a review about a Company you have previously owned, currently own, or which an immediate family member currently owns, or if you are an executive or employee of that Company, or work for the Company. Similarly, you may not write a review about a direct competitor to the Company you own, are employed by or work for.
What should you write about?
Your review should be about your Service Experience and must reflect your own personal Service Experience from within the last 18 months. You are encouraged to be specific and factual, and include relevant points about your Service Experience, for example the customer service and other aspects such as the ordering process, communication and delivery of the service or product.
If you are leaving a negative review of two stars or less, we do we ask you to provide proof of your experience.
If you are wanting to leave a Two-star Review or less, we will ask for evidence of your use of the Company’s service or product.
We will contact you and ask for documentation, correspondence or other interaction with the Company that shows that you have had a poor experience with the Company that you are reviewing, this is requested and investigated prior to the review going live. We don’t share the documentation you send to us with any third parties, including the reviewed Company.
When do we remove your review?
As a general rule, we do not remove reviews from our Website. However, we reserve the right to remove reviews that we determine violate the following:
Your review contains language that is accusatory and likely to be viewed as inflammatory, includes defamatory statements, or otherwise violates our Guidelines or applicable laws
Your review contains violent or coarse language, or has a sexist or racial character
The content of your review appears to be solely concerned with ethical, political and/or value-laden opinion, as opposed to a Service Experience
Your review includes personal information about another individual, such as a person’s name, address, phone number, email address, credit card information or any other information that could be used to track, identify, contact or impersonate someone
Your review includes promotional references (including links)
Your review is of a marketing nature or has marketing purposes.
You are, or work for, a competitor to the Company you have reviewed.
You are an employee of (or work for) the Company you have reviewed, you are or have previously been an owner of the Company, you are an executive of the Company, or an immediate family member to the Company’s owner.
Privacy & Cookies.
What are cookies?
What are Cookies used for?
1. For technical purposes essential to effective operation of website.
2. To enable Fabulous Norfolk to collect information about the browsing habits and activities of visitors, including to monitor the success of campaigns, competitions etc.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-
For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2 Click on the “privacy” tab
3 Select the setting the appropriate setting
For Mozilla firefox:
1. Choose the menu “tools” then “Options”
2 Click on the icon “privacy”
3 Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
What happens if I disable cookies?
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off.
Third party sites.
Questions, comments and requests regarding this policy are welcomed and should be directed to us here on our Contact Page.
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