Guidelines for Leaving a Review on The Wedding Whitelist (TWW)

When can you write a review for TWW?
You may only write about your own personal experience using a company if you have had a buying or service experience with that company, which means that you have purchased a service or product from the company or organisation.

You may not write a review about a Company you have previously owned, currently own, or which an immediate family member currently owns, or if you are an executive or employee of that Company, or work for the Company. Similarly, you may not write a review about a direct competitor to the Company you own, are employed by or work for.

What should you write about?
Your review should be about your Service Experience and must reflect your own personal Service Experience from within the last 18 months. You are encouraged to be specific and factual, and include relevant points about your Service Experience, for example the customer service and other aspects such as the ordering process, communication and delivery of the service or product.

If you are leaving a negative review of two stars or less, we do we ask you to provide proof of your experience.
If you are wanting to leave a Two-star Review or less, we will ask for evidence of your use of the Company’s service or product.
We will contact you and ask for documentation, correspondence or other interaction with the Company that shows that you have had a poor experience with the Company that you are reviewing, this is requested and investigated prior to the review going live. We don’t share the documentation you send to us with any third parties, including the reviewed Company.

When do we remove your review?
As a general rule, we do not remove reviews from our Website. However, we reserve the right to remove reviews that we determine violate the following:

Your review contains language that is accusatory and likely to be viewed as inflammatory, includes defamatory statements, or otherwise violates our Guidelines or applicable laws

Your review contains violent or coarse language, or has a sexist or racial character

The content of your review appears to be solely concerned with ethical, political and/or value-laden opinion, as opposed to a Service Experience

Your review includes personal information about another individual, such as a person’s name, address, phone number, email address, credit card information or any other information that could be used to track, identify, contact or impersonate someone

Your review includes promotional references (including links)

Your review is of a marketing nature or has marketing purposes.

You are, or work for, a competitor to the Company you have reviewed.

You are an employee of (or work for) the Company you have reviewed, you are or have previously been an owner of the Company, you are an executive of the Company, or an immediate family member to the Company’s owner.

Privacy & Cookies.

What are cookies?
This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.

Information collected.
Some cookies collect information about browsing behaviour by people who access this website via the same computer or device. This includes information about pages viewed and the customer journey around a website. We do not however use cookies to collect or record information on users name, address or other contact details.

What are Cookies used for?
1. For technical purposes essential to effective operation of website.

2. To enable Fabulous Norfolk to collect information about the browsing habits and activities of visitors, including to monitor the success of campaigns, competitions etc.

How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-

For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2 Click on the “privacy” tab
3 Select the setting the appropriate setting

For Mozilla firefox:
1. Choose the menu “tools” then “Options”
2 Click on the icon “privacy”
3 Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
2 Privacy

What happens if I disable cookies?
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off.

Third party sites.
This Website contains links to other websites operated by third parties. Please note that this privacy policy applies only to the personal data that we collect through this Website Fabulous Norfolk and we cannot be responsible for personal data that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.

Changes to our privacy policy.
Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

Contact us.
Questions, comments and requests regarding this policy are welcomed and should be directed to us here on our Contact Page.

Get social with The Wedding Whitelist

Come and say hello, join us on our Whitelist social! See what our lovely suppliers are up to, check out their new reviews and generally keep an eye on what we’re up to!