Spotlight Eternal Images Photography


We know how exciting but daunting wedding planning is and the main question we hear all the time is “Where Do we start?”

With this in mind we have asked some of our favourite suppliers to let us in on the “customer journey” and hopefully this insight will give you an idea of what may happen when sourcing your perfect wedding suppliers

We asked the Neil from Eternal Images Photography in Norfolk for their advice.

How long in advance should we contact you and what is the best way to get in touch?

Key Summer and Winter dates book quickly for me, usually 18 months in advance. I honour to take bookings throughout the year rather than seasonally, so I receive enquiries anywhere from before the client books their venue to check I am free to 6 months before their wedding date.

How do we decide on which company to use, any advice?

Review wedding photography blogs on a photographer’s website. Blogs are a great opportunity to showcase real wedding coverage. You will get a sense of their style whether this be informal, fun, or more formal.

Also, you may just spot one or two wedding idea’s or other suppliers you may also like to use.

Do we meet you before we book your services?

This varies, clients can book me after meeting me at a wedding fair for example or after viewing my work and talking to me over the phone directly. I also use skype as a way of contacting my clients.
But I also offer no obligation home consultations too. I endeavour to arrange a meeting if I am asked by my client.

I also offer a free pre shoot with my services which takes place before your wedding. This session is a very informal, a chance to spend some time together and most importantly it will help you feel comfortable in front of the camera in preparation for your special day. It is also provides a brilliant opportunity to have a catch up and discuss your plans for your wedding in more detail.

What information will you need from us and what do we need to be asking you?

When you initially contact me I like to know a little about the two of you, your chosen venue, do you have any specific photography requirements, what wedding plans have you decided on (if any) at this stage. When clients meet me I am often asked the following three questions:

Are you Insured? Every photographer worth their salt will be. Am I? Yes indeed! I am fully insured for Public Liability and Professional Indemnity.

Do we receive copyright to our images? In short yes, I offer a copyright license to all my clients who book. This allows you both (my clients only) to share, print and have artwork produced using any of your wedding and pre-wedding images that I will provide to you on your wedding USB (a minimum of 600 images) to display in your home and/or work place.

Do you work with a second photographer? I do offer a second photographer as an optional extra to my service, in order to maintain my high standard of work I only have a selection of professionals I work with who know my shooting style and work ethic. If you opt for a second photographer, like me, they too will provide coverage for the whole day for an additional fee of £200. The images you see on my website showcase my photographic style and illustrate the quality of my imagery that will be delivered after your wedding.

How and when do we pay?

A £200 retainer and signed contract secures your wedding date with me. Then six weeks before your balance will be due full. I accept payments by bank transfer and cheque.

How often do we need to be in touch during the planning stages?

As often as you need you want to be, I am flexible and well known in the industry for my speedy replies. I also have certain stages during your booking where I will contact you directly for more information and to arrange your pre-shoot.
Most of my forms are online for ease of completion, I also call the week leading up to your wedding to confirm there are no last minute changes etc.

When is final confirmation required?

I email out a link to my final wedding day questionnaire 6 weeks before your wedding and then call a week before to confirm any changes.

What happens on our actual wedding day?

It’s very important to me that your photography doesn’t interfere with the enjoyment your wedding; I aim to be completely unobtrusive and utterly immersed in your day.
Your memories become more precious over time, and your photographs will become a way to revisit your day years from now. Documentary wedding photography ensures a fluidity and a genuine narrative to your wedding photographs. By capturing your wedding in this way it authenticates those unique moments, it’s about being able to relive your wedding day through beautiful photos, the important details of the day, decor you have planned, those moments you didn’t even know happened, seeing the excitement and emotion on the faces of the your family and friends, and, above all, having images that tell a story you both can treasure.
I can only offer this by providing full day wedding photography coverage so I arrive for bride and groom preparations and stay until your first dance.
I say that loosely because I usually stay a little later.

What support and advice can you offer us, any insider tips?

Wedding photography can be a confusing industry for clients looking for a professional to provide photographic coverage. I am fortunate that 70% of my leads are from recommendations this is always a good place to start when planning your wedding.

However, please be certain that the style of photography being recommended still meets your own requirements and that you both feel comfortable with your photographer – if they are like me they will be covering your wedding for 10+ hours so you need to know that you can get along and be part of your wedding.

Another important note to make is how the photographer works during the day, some like to lead from the front and are very directional, others concentrate on bride and groom portraits taking clients away for a long a period and others like myself like to work unobtrusively as part your wedding day, this is becoming a more popular choice over the years.

Most importantly please make sure you invest in your wedding photography, firstly invest time reviewing a shortlist of those you like, meeting them in person, asking questions and reviewing each of their websites, social media and blogs to get an overall view of consistency and secondly be prepared to invest a small part of your overall budget preserving those memories by booking a professional photographer, the average price currently within East Anglia is £1400.

I hope to hear from you soon, Neil

Share the love

Get social with The Wedding Whitelist

Come and say hello, join us on our Whitelist social! See what our lovely suppliers are up to, check out their new reviews and generally keep an eye on what we’re up to!